Terms of Service
Professional manufacturing cooperation terms governing OEM/ODM smart watch production and customization services
Cooperation Scope
These Terms of Service apply to all OEM/ODM manufacturing agreements between Rolrmani and business clients, including but not limited to:
- / Smart watch production based on existing mature platforms
- / Light customization services (appearance, branding, functional configuration)
- / Packaging design and branded accessory integration
- / Quality inspection and compliance certification support
Note: Deep hardware redesign or full custom development is not covered under standard terms and requires separate technical feasibility assessment.
Order Rules
Minimum Order Quantity (MOQ)
Standard Models
500 units
Per SKU (color/strap variant)
Custom Branding
1,000 units
With logo engraving/packaging
Payment Terms
- / Deposit: 30% upon order confirmation via T/T or L/C
- / Balance: 70% before shipment or against copy of B/L
- / Payment Methods: Bank transfer (T/T), Letter of Credit (L/C at sight)
Production Lead Time
* Lead time calculated from deposit receipt and final artwork approval
Customization Terms
Sampling & Prototyping
Sample Fee
Standard: $150-300/unit
Refundable upon order ≥ MOQ
Sampling Time
Standard: 7-10 days
Custom branding: 10-15 days
Mold & Tooling Ownership
- / Standard Molds: Owned by Rolrmani, shared across clients for cost efficiency
- / Custom Molds: Client pays tooling cost ($3,000-$8,000), ownership transfers after full payment
- / Exclusivity: Custom molds are client-exclusive and not used for other customers
Design Approval Process
Client must provide written approval (email or signed document) for:
Artwork Files
Color Pantone
Packaging Mock-up
Rolrmani is not liable for errors in approved designs. Changes after production start may incur additional fees.
Quality & After-Sales
Inspection Rights
Factory Inspection
Client or third-party inspector (e.g., SGS, Bureau Veritas) may conduct on-site inspection before shipment. Inspection must be scheduled 5 days in advance.
Acceptance Standard
AQL 2.5 for major defects, AQL 4.0 for minor defects (per ISO 2859-1). Detailed inspection report provided.
Warranty Policy
Covers manufacturing defects from shipment date. Does not cover physical damage, water damage (if misused beyond IP rating), or unauthorized repairs.
Defect Rate Threshold
- / Defect rate < 2%: No compensation required
- / Defect rate 2%-5%: Free replacement units provided in next order
- / Defect rate > 5%: Full refund or replacement at client's choice
Breach of Contract & Dispute Resolution
Breach Liability
Client Breach
- • Payment delay > 30 days: Rolrmani may suspend production and charge 1% late fee per week
- • Order cancellation after production start: Client forfeits 30% deposit and pays for completed work
Rolrmani Breach
- • Delivery delay > 15 days (non-force majeure): 0.5% compensation per week, capped at 5% of order value
- • Major quality issues (defect rate > 5%): Full refund or free replacement as per Section 04
Dispute Resolution
- 1. Negotiation: Parties shall first attempt to resolve disputes through good-faith negotiation within 30 days
- 2. Mediation: If negotiation fails, parties may seek mediation through China International Economic and Trade Arbitration Commission (CIETAC)
- 3. Arbitration: Final disputes shall be submitted to CIETAC for binding arbitration under PRC law
Governing Law: These terms are governed by the laws of the People's Republic of China. Language of arbitration: English or Chinese (as agreed).
Force Majeure
Neither party shall be liable for failure to perform obligations due to force majeure events including but not limited to: natural disasters, war, government actions, epidemics, or supply chain disruptions beyond reasonable control. The affected party must notify the other within 7 days and provide supporting documentation. Contract timelines will be extended accordingly.
Questions About These Terms?
Our business development team is ready to clarify any terms or discuss custom contract requirements for your project.
Contact Legal Team