Contact Rolrmani

Our standard MOQ is 500 units per model for OEM orders and 1,000 units for customized ODM projects. For initial trial orders or evaluation purposes, we can discuss flexible arrangements based on your specific requirements.

All our smart watch products comply with CE, FCC, and RoHS standards. We also maintain ISO 9001 quality management certification for our manufacturing processes. Additional certifications (such as local market-specific requirements) can be arranged upon request.

For standard OEM orders, production typically takes 25-30 days after order confirmation. ODM projects with customization require 35-45 days depending on complexity. Sample production takes 7-10 days. We maintain transparent communication throughout the process and provide regular updates.

We offer light customization including case materials and colors, strap selection, logo engraving (laser or printing), startup logo customization, custom packaging design, and feature selection based on our existing platforms. This approach ensures production stability while allowing brand differentiation.

Yes, we provide a standard 12-month warranty covering manufacturing defects. Our quality control team performs 100% outgoing inspection to minimize defect rates. We also offer technical documentation, user manuals, and ongoing technical support to help you serve your end customers effectively.

For new clients, we typically require 30% deposit upon order confirmation and 70% balance before shipment. Payment methods include T/T (bank transfer), L/C (Letter of Credit), and PayPal for smaller amounts. Flexible payment terms can be discussed for long-term partnerships with established trust.